FREQUENTLY ASKED QUESTIONS
1. How long will take my item to ship?
Our processing time is 1-3 working days, it will vary for custom made orders. If you need your items to ship sooner please contact us.
2. Do you ship worldwide?
Yes, we ship worldwide from New Zealand. Our price includes tracking number to most Countries including: New Zealand, Australia, USA, Canada, UK and European Union.
3. What is the estimated time of delivery?
-New Zealand: 1-4 working days
-Australia: 5-8 working days
-USA and Canada: 8-12 working days
-Rest of the World: 8-15 working days
-Express shipping: 4-8 working days
4. My item has been delivered broken, what happens now?
If you hace received your item or items broken, please keep all contents including box, slip, wrapping and items and contact us through the contact page.